Here at Mosyle, we often get questions about Mosyle Manager Dashboard and the Mosyle Manager app. With our new FAQ sessions, we’re aiming to answer the most commonly asked questions that we receive through our website, and hope that this helps you out a little bit more on your Mosyle journey!
This article will focus on what Apple devices and software are needed for applications such as macOS Mosyle Agent, Apple Configurator 2 and more.
Mosyle supports Apple devices with different generations of operating system and software, and it will depend on what type your school has. However, regardless of the device or OS version the device is running, the Mosyle Manager application, what we also call an Agent app, is required on all devices enrolled in the Apple device management solution.
Automated Device Enrollment method requires the following device configurations:
To install Mosyle Agent on macOS devices, they need to be running OS 10.12.6 or later.
Yes, it does! Although Mosyle Manager is available with earlier versions of iOS and macOS, some features are only available for specific iOS, iPadOS, tvOS and macOS versions.
That's why we always recommend upgrading your Apple devices to the latest version of the OS - currently macOS Catalina 10.15, iOS 13 or iPadOS.
Rest assured that the MDM platform will indicate the specific OS requirements for the restrictions or management profiles.
Apple Shared iPad is supported on any iPad Pro, iPad 5th generation, iPad Air 2 or later, iOS Version 9.3 and later and iPad Mini 4 or later.
To run Apple Shared, the devices must have at least 32 GB of storage and be supervised. If you have devices running iOS 8, you can use the Mosyle Shared device model, however the MDM capabilities will be limited since the IT admin won't use the features available on Apple School Manager.
You can find more information about requirements for Apple Shared iPad here: https://support.apple.com/guide/mdm/shared-ipad-cad7e2e0cf56/web
Apple Configurator 2 is a software that runs on Mac computers and can help you with basic blueprint setting as well as adding iPad and iPhone devices to your Apple School Manager account. Only devices running iOS 9.3.5 or later can be prepared using AC2 software, but only iPads running iOS 11 or later can be added to Apple School Manager using this software.
For more information, click here: https://support.apple.com/guide/apple-configurator-2/requirements-cadbf9a73b/mac
For installing apps using the Apps and Books (formerly VPP) devices need to be running iOS 9+. More information about adding devices to Apple School Manager can be found here: https://support.apple.com/guide/apple-school-manager/assign-devices-added-from-apple-configurator-apd200a54d59/web
We hope this helps when deciding which Apple devices to deploy in yous K-12 school as well as the software you want to choose for your classroom. Let us know if you have any questions you’d like answered!
Save countless hours of IT effort while empowering teachers to manage iPad, Mac, and Apple TV devices in the classroom.
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