The first question parents ask schools that are implementing
mobile devices is in regards to security. And they have every right:
we need to protect student privacy and data - even more so when we
think about the mobility iPads introduce to Education.
Based on this, the first reaction schools have is to block everything using proxies and firewalls. This is certainly the most common decision when using computers, but it has the potential to drastically impact the use of mobile devices - especially iPads.
When school iPads and MDM servers are separated behind a firewall, they
are unable to effectively communicate. If your school is suffering from
many pending commands generated by your MDM provider, it’s possible that
some of the required TCP ports are blocked by your school’s firewall.
Therefore, it’s crucial to make sure network configurations are properly setup to allow communication between your mobile devices and the MDM server. Through this configuration, student data stays safe, and schools can get the most out of mobile learning.
A port is a location used for passing data in and out of your device.
If your school uses Wi-Fi behind a firewall, or a private Access Point Name
for cellular data, you'll need a direct, unproxied connection to the
Check all the required TCP Ports and APNs Server:
You can check all the information about any other Apple ports on Apple Support: