Migrating to a new MDM provider is thought of to be a painful and complex process. Of course, it’s not an easy task for IT administrators during iPad and Mac deployment as they need to understand how to assemble the big picture of a school’s EdTech environment, while also managing and keeping track of all the small pieces that impact the process of switching from a Mobile Device Management (MDM) software solution.
Which is why it’s so important to develop an MDM migration plan. No worries, we’re happy to help you go along this process with some tips from our incredible Customer Success Team! Following these 3 steps and best practices, you’ll be able to develop your own MDM migration plan for your school or district. Be sure to invest time to build a strong plan, it will be well worth it in the long-run!
By closely supporting many schools and districts migrating from other MDM providers over the last few years, we’ve noticed the most successful educational institutions developed a strong migration plan based on three big factors: Analysis, Testing, and Deployment Support. Check out the procedures of the most successful IT leaders to experience the most streamlined mobile device management solution migration:
This first step might be the toughest, as you need to evaluate your entire current Apple device landscape and identify the expectations of teachers and students before proceeding. The analysis will provide you with guidelines for the best migration process, enrollment method, and management framework. The list below will help you remember the elements which may require more attention:
Take time to learn about the different methods of enrollment and registration, as well as the benefits each could offer. Don’t just try to use the easy way out. Sometimes the time invested up front is well worth it in the long-run.
If you chose an MDM solution offering a free trial period, enjoy it as much as possible! This is the time to test out all the technical implementations in your school environment. Try small pilots with a few classrooms or maybe an individual site representative devices and users to explore the features of the MDM solution. Get a feel for how everything will work by sending and applying different commands to the Apple devices of your test group.
Great tip: Simulate the application of commands in a regular classroom environment. If you are testing Mosyle Manager as your next mobile device management software solution, you can follow a flow similar to this for example: the teacher creates a list of Study Apps and applies it to student iPads; they then open the Apple Classroom App to monitor the student iPad screens; towards the end of class apply App Lock in the subject-area app to provide students with extra practice.
During this time, also test your network infrastructure. Since the MDM uses the internet to communicate and send commands to the iPads, Macs and Apple TVs. You will need to make sure your network is configured properly for the most efficient management. If you need help improving your network infrastructure, check out our special guide with tips that will help you with this!
Through tests you might identify some issues and consider ways to resolve them before scaling your Apple deployment. By planning and conducting these tests, you’ll be able to effectively deploy your device fleet within days.
After all of your testing is done, it’s time to scale the MDM migration. This moment is crucial: taking management from a few test Apple devices to the big picture of your entire school environment.
Remember: Follow all procedures that were validated during the analysis and testing phases. Be satisfied with investing the time to successfully complete the migration. After all, it’s important to make sure all of the school Apple devices are setup to meet the needs of the school and/or district. Balance the timeline of your deployment with the ability to troubleshoot any issue that may occur.
You should plan to have the right amount of staff needed to support and deal with any migration issues. These professionals must be able to report devices pre- and post-migration. This will help when trying to identify the problem during the MDM migration process.
If the MDM provider offers personalized support, this can definitely help you during deployment! Support teams are well equipped to provide personalized best practices to accommodate your specific school environment. This type of support will be even more necessary if you’re needing to customize the configuration of various types of devices, or if you’re deploying 1:1, BYOD and Shared devices simultaneously.
The schools with the most successful mobile device management migrations carefully plan the migrating process based on the three steps outlined in this article. Remember, it’s ok to go back to the beginning to make sure all of your devices are set up just the way you want. Most importantly, balance the speed and the ability of IT administrators to solve any potential issues.
Lastly, the MDM solution will impact the results of the migration. Be sure the MDM provider is the right one for what you want to accomplish, has a high level of success with implementing commands, and ample amount of support for Apple deployment!
Walk-through the steps to migrate your MDM solution and download our MDM migration checklist
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