Prepare Network Infrastructure 02


The MDM solution can be a powerful tool for both the technology team, students and teachers, but the platform doesn’t work alone. The MDM communicates with the Apple devices through push commands sent by Apple's servers as requested by the MDM, which is dependent on a valid Internet connection. That's why the Network Infrastructure needs to be built and configured properly to avoid any future headaches.

When migrating MDM solutions, remember to check out the configured proxy ports as well as the server wildcards that should be allowed for the new MDM solution to work properly.

Network Infrastructure

If you are moving to Mosyle Manager, check all the required TCP Ports, APNs Server, and MDM Server wildcard to allow:

Service name External port (begin) External port (end) Description
Web service (http) 80 80 For accessing Hypertext Transfer Protocol (HTTP)
Web service (https) 443 443 For a fallback on Wi-Fi only, when devices can't reach APNs on port 5223
Push 2195 2196 For sending notifications and having feedback of APNs
APNs 5223 5223 For communicating with Apple Push Notification Services (APNs)
Internal Control 3180 3180 For controlling the access to Internet through Mosyle Manager Study Sites and Web Filter

It’s also required to allow the MDM Server wildcard:

*.mosyle.com

If you are not only switching from a mobile device management, but also scaling the iPad and/or Mac Program of your school or district, it's also important to pay attention to the coverage and capacity of your network.

We sorted some tips in a special guide about Network Configuration and Infrastructure to help you configure your network in order to make it works seamlessly with the MDM solution, as well as some important insights about coverage and capacity, and testing the network.